Quality Management Course

This course provides the practical frameworks needed to build robust quality management systems within your organization, directly driving stronger operational outcomes and reducing project risks.

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Aim

The course equips participants with the tools to optimize their quality processes, maximize resource efficiency, and deliver reliable, high-impact results that align with their organization's strategic goals as well as the national standards.

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What you will learn?

The course strengthens participants’ capacity to:

• Identify and apply the exact operational requirements found in IMAS 07.12 (Quality Management), 7.30 (Accreditation), and 7.40 (Monitoring).
• Step-by-step check, review, and process organizational and operational accreditations for mine action actors.
• Structure, and document an integrated Quality Management System (QMS) blueprint that reduces safety risks and boosts field efficiency.
• Calculate and define specific baseline requirements and metrics during the Quality Planning stage before field operations begin.
• Conduct physical Quality Assurance (QA) and plan Quality Control (QC) checks across:
  • Manual, mechanical, and Animal Detection Systems (ADS) land release
  • Building and rubble clearance operations
  • EOD, EORE, and Victim Assistance
• Detect operational failures, document non-conformities, and apply change management steps to correct errors permanently.
• Review accreditation and monitoring systems to ensure operational practices comply with non-discrimination policies and address the distinct needs of all community groups.
• Extract and interpret data from Information Management (IM) systems to back up your daily quality management and operational decisions.

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Who should attend?

• Substantive QM staff, operations middle and senior managers from the National Mine Action Centre and all stakeholders.