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This course provides the practical frameworks needed to build robust quality management systems within your organization, directly driving stronger operational outcomes and reducing project risks.

Aim

The course equips participants with the tools to optimize their quality processes, maximize resource efficiency, and deliver reliable, high-impact results that align with their organization's strategic goals as well as the national standards.

What you will learn?

The course strengthens participants’ capacity to:

  • Identify and apply the exact operational requirements found in IMAS 07.12 (Quality Management), 7.30 (Accreditation), and 7.40 (Monitoring).
  • Step-by-step check, review, and process organizational and operational accreditations for mine action actors.
  • Structure, and document an integrated Quality Management System (QMS) blueprint that reduces safety risks and boosts field efficiency.
  • Calculate and define specific baseline requirements and metrics during the Quality Planning stage before field operations begin.
  • Conduct physical Quality Assurance (QA) and plan Quality Control (QC) checks across:
    • Manual, mechanical, and Animal Detection Systems (ADS) land release and NTS
    • Building and rubble clearance operations
    • EOD, EORE, and Victim Assistance
  • Detect operational failures, document non-conformities, and apply change management steps to correct errors permanently.
  • Review accreditation and monitoring systems to ensure operational practices comply with non-discrimination policies and address the distinct needs of all community groups.
  • Extract and interpret data from Information Management (IM) systems to back up your daily quality management and operational decisions.

Who should attend?

  • Substantive QM staff, operations middle and senior managers from the National Mine Action Centre and relevant stakeholders.

Donors

Germany

General requirements

Recommended to take first:

Mandatory e-learning courses to complete

Selected participants are required to complete the following GICHD e-learning courses:

Language level requirements

Language of delivery is English with interpretation.

Equipment requirements

Minimum Technology Requirements

  • Computer with up-to-date web browser.
  • Mobile phone

Computer Skills

  • You may be required to navigate the internet and online E-learning platforms.
  • Utilize word processing software
  • Enable audio and video settings on your device(s)

Teaching approach

  • Interactive classroom teaching and practical exercises including role play

Assessment

  • Individual evaluation of performance during practical exercises;
  • A final written test

Travel & Accommodation

The 9-day training is tentatively scheduled to take place at the Dama Rose Hotel in Damascus. One or two days will be dedicated to field visits and practical exercises. Participants are responsible for arranging their own travel to and from Damascus, as well as securing their own accommodation for the duration of the course. The GICHD and SNMAC will organize and provide transport from Damascus to the field sites for the two scheduled field trips.

Visa

Because this course is exclusively for domestic stakeholders within Syria, there are no visa requirements for attendance.

Location

Dama Rose Hotel

Damascus

Syria